Terms of use

Last updated: April 7, 2026

These Terms of Use (“Terms”) govern access to and use of the Scentrals mobile application, the scentrals.com website, and related services (the “Services”) provided by Scentrals (“we”, “us”, “our”). By creating an account or otherwise using the Services, the user agrees to these Terms. If they do not agree, they should not use the Services.

1. Eligibility

The user must be at least 13 years old (or the higher minimum age required by local law) and legally capable of entering into a binding agreement. If the user accesses the Services on behalf of an organization, they confirm they have authority to bind that organization to these Terms.

2. Accounts

To use most features, the user must create an account with accurate, up-to-date information. The user is responsible for keeping their credentials secure and for all activity under their account. If the user suspects unauthorized access, they should contact us immediately at hello@scentrals.com.

We may suspend or terminate accounts that violate these Terms, pose a risk to the community, or remain inactive for an extended period, with reasonable notice where possible.

3. The Services

Scentrals is a platform for discovering, cataloging, and sharing scents. Features include browsing a catalog of scents, maintaining personal shelves and wishlists, tracking wears, writing reviews, submitting scent and brand information, and using AI-assisted research tools. Core features are offered without charge. Optional paid subscriptions may be available in the iOS app to unlock additional functionality; those purchases are processed by Apple as described in section 3.1.

3.1 In-app subscriptions (iOS)

If the user purchases an auto-renewing subscription through the App Store, Apple charges the user’s Apple ID account. Payment, renewal, cancellation, and refunds are governed by Apple’s terms and the user’s App Store account settings. Pricing and billing periods are shown in the app and on the App Store product page at the time of purchase. To the extent permitted by law, billing disputes relating to App Store transactions should be directed to Apple; we do not receive or store full payment card details for those purchases.

4. User-generated content

The Services allow users to post reviews, ratings, photos, lists, scent submissions, and other content (“User Content”). The user retains ownership of their User Content. By posting it, the user grants Scentrals a worldwide, non-exclusive, royalty-free, sublicensable license to host, display, reproduce, modify (for formatting and display purposes), and distribute that content within and in connection with the Services. This license ends when the user deletes the content or their account, except where copies have been shared by other users or are retained for legal reasons.

The user represents and agrees that their User Content:

  • Is accurate to the best of their knowledge.
  • Does not infringe intellectual property, privacy, or other rights of any third party.
  • Complies with all applicable laws.

We may (but are not obligated to) review, edit, or remove User Content that violates these Terms or that we reasonably consider harmful to the community.

5. Acceptable use

When using the Services, the user agrees not to:

  • Post unlawful, abusive, hateful, harassing, or threatening material.
  • Impersonate another person or entity, or misrepresent affiliation or identity.
  • Scrape, crawl, or use automated tools to extract data from the Services beyond what is permitted by our robots.txt or a written agreement.
  • Attempt to hack, reverse-engineer, overload, or interfere with the Services or their infrastructure.
  • Distribute malware, spam, or unsolicited advertising.
  • Use the Services to violate the intellectual property or privacy rights of others.
  • Create multiple accounts to evade enforcement actions.

Violation of these rules may result in content removal, account suspension, or permanent termination.

6. AI-powered features

Certain features use artificial intelligence to generate or suggest content (such as scent research summaries, translations, or images). AI-generated output may be inaccurate or incomplete. The user should treat such output as a starting point, not as professional advice. We are not liable for decisions made based on AI-generated content. Fair-use limits may apply to AI features.

Some images in the catalog (including scent hero images) may be AI-generated for illustration. They may not accurately reflect real products, packaging, or how a fragrance smells. To the maximum extent permitted by applicable law, neither Scentrals nor any individual who operates, owns, or helps provide the Services (including officers, employees, and contractors) is personally liable for reliance on AI-generated content, except as stated in Section 11.

7. Intellectual property

The Scentrals name, logo, visual design, and underlying software are owned by Scentrals or its licensors and are protected by applicable intellectual property laws. These Terms do not grant the user any rights to use our trademarks or branding except as needed to use the Services normally.

Third-party fragrance names, brand names, and product images displayed in the catalog may be trademarks or copyrighted material of their respective owners. Their presence in the Services is for informational purposes and does not imply endorsement by or affiliation with Scentrals.

8. Third-party links and affiliate offers

The Services may include links to third-party retailers or commercial offers. When the user follows such a link, the third party’s terms and privacy policy apply. We may earn affiliate commissions from qualifying purchases; this does not change the price for the user. We do not control third-party sites and are not responsible for their content, products, or practices.

9. Privacy

Our handling of personal information is described in the Privacy policy, which is incorporated into these Terms by reference. By using the Services, the user acknowledges they have read and understood the Privacy policy.

10. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Scent information in the catalog (notes, accords, descriptions) is provided for reference and may contain inaccuracies. Users should verify product details with the manufacturer or retailer before making purchase decisions.

Illustrative or AI-generated images are provided for convenience and are not a guarantee of how a product looks or smells. The liability limitations in Section 11 apply to Scentrals and to individuals behind the Services alike.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCENTRALS, ITS OPERATORS, OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS THE USER PAID TO US (IF ANY) IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED EUROS (€100), UNLESS APPLICABLE LAW REQUIRES OTHERWISE.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

12. Indemnification

To the extent permitted by law, the user agrees to defend, indemnify, and hold harmless Scentrals, its operators, and their respective owners, directors, officers, employees, and contractors from claims, damages, or expenses (including reasonable legal fees) arising from: (a) the user’s User Content; (b) the user’s misuse of the Services; or (c) the user’s violation of these Terms or applicable law.

13. Account deletion

The user may delete their account at any time from the account settings screen in the app. Upon deletion, profile data, user content, and AI usage records are removed as described in the Privacy policy. We may retain limited data where required by law.

14. Changes to the Services or Terms

We may modify the Services or these Terms at any time. When we update these Terms, we will post the revised version with a new “last updated” date and, where appropriate, notify users inside the app. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms, unless applicable law requires express consent.

15. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of Norway, without regard to conflict-of-law principles. Any dispute arising from or related to these Terms or the Services shall be submitted to the exclusive jurisdiction of the courts of Oslo, Norway, unless mandatory consumer protection law in the user’s country of residence provides otherwise.

Users in the European Union may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

17. Entire agreement

These Terms, together with the Privacy policy, constitute the entire agreement between the user and Scentrals regarding use of the Services and supersede any prior agreements on the same subject matter.

18. Contact

For questions about these Terms:
hello@scentrals.com