Delete your account

Last updated: September 2, 2026

This page explains how to delete your Scentrals account and what happens to your data. It applies to the Scentrals mobile app (com.jujasen.scentrals) and the scentrals.com website.

1. Delete your account in the app

Account deletion is available directly in the app, and it takes effect immediately:

  1. Open Scentrals and make sure you are signed in.
  2. Go to the Profile tab and open Settings.
  3. Tap Account settings.
  4. Tap Delete account.
  5. Confirm when asked. This cannot be undone.

Once you confirm, your content and your account are removed and you are signed out on that device. There is no waiting period and no separate approval step — the deletion runs right away.

2. What is deleted

Deleting your account removes the following, permanently:

  • Your account and sign-in: the login itself, your email address, and your profile (username, display name, bio, avatar).
  • Your shelves and wishlists: every shelf you created, its styling, and everything on it.
  • Your wear log: all logged wears and the statistics derived from them.
  • Your reviews and ratings: reviews, review images, ratings, and the votes and likes you gave or received on them.
  • Your activity: your activity posts, plus the comments and likes on them and the comments and likes you left elsewhere.
  • Your social graph: the people and brands you follow, and other people’s follows of you.
  • Your notifications: your in-app notification history.
  • Scent Stylist and AI data: your AI usage records and your generated scent-profile insights.
  • Pending submissions: scent and brand submissions of yours that have not been reviewed yet.
  • Push registrations: the device tokens used to send you push notifications, so pushes stop.

3. What may remain

  • Catalog contributions that were accepted. If you submitted a scent or a brand and it was approved into the shared catalog, that catalog entry stays — it belongs to the catalog everyone uses, and it is no longer linked to you or shown as yours.
  • Anonymized, aggregated statistics. Counts and trends that can no longer be connected to an identifiable person are kept.
  • Routine encrypted backups. Residual copies can persist in our database provider’s backups for a limited period until those backups are rotated out.
  • Records we are required to keep. For example, purchase and accounting records tied to a paid subscription, which are held for as long as the law requires.
A paid subscription is separate. Scentrals Premium is billed by Apple or Google, not by us, so deleting your account does not cancel it. Cancel it first — on iPhone under Settings → Apple Account → Subscriptions, on Android under Google Play Store → Subscriptions — otherwise it keeps renewing after your account is gone.

4. If you cannot use the app

Lost your device, uninstalled the app, or cannot sign in? Email julia@scentrals.com and we will delete the account for you.

  • Write from the email address the account is registered with, if you can.
  • Use the subject Delete my account.
  • Include your Scentrals username so we delete the right account.

We may need to ask you something to confirm the account is yours before deleting it. We respond as soon as we can, and in any case within 30 days.

5. Other data rights

Deletion is one of several rights you have — you can also ask for a copy of your data or have information corrected. Our privacy policy describes those rights, what we store, and how long we keep it. Questions go to julia@scentrals.com.